Refund and Returns Policy

At Dust Ban Cleaning Services, customer satisfaction is our priority. This Refund & Returns Policy outlines the terms regarding cancellations, refunds, and service-related concerns.

Service Nature

As we provide professional cleaning services rather than physical products, returns are not applicable. However, we are committed to resolving any service-related issues promptly and fairly.

Cancellation Policy

Customers may cancel or reschedule a booking by contacting us before the scheduled service time. Cancellation requests made after our team has been dispatched may not be eligible for a refund.

Refund Policy

Refunds may be considered in the following situations:

• Duplicate payment made by mistake.
• Service could not be provided due to our inability to fulfill the booking.
• Eligible cancellation requests approved by our management.

Approved refunds will be processed through the original payment method within a reasonable period.

Service Satisfaction

If you are not satisfied with the service provided, please contact us within 24 hours of service completion. We will review the concern and may offer a revisit or appropriate resolution where applicable.

Non-Refundable Situations

Refunds will generally not be provided for:

• Change of mind after service completion.
• Issues arising from pre-existing damage or conditions.
• Delays caused by circumstances beyond our control.
• Incorrect information provided by the customer.

Contact Us

For any refund-related queries, please contact us:

Dust Ban Cleaning Services

📞 Phone/WhatsApp: +91 92091 38729

📧 Email: ayush441911@gmail.com

We value our customers and strive to ensure a fair, transparent, and satisfactory service experience.